People-first solutions with long-lasting impact

We understand the complex realities of delivering public services today. From central departments to health systems and local authorities, organisations must meet rising citizen expectations while navigating policy shifts, operational pressures, and budget constraints.

We work in partnership with government and public sector bodies to design and deliver high-impact, user-centred solutions. By combining strategic thinking, digital innovation, and service design, we help teams modernise with confidence improving access, building trust, and driving meaningful change that lasts.

We're the only Scottish supplier on CCS MCF4 Lot 1

We’re the only Scottish-headquartered consultancy on Lot 1, a proud moment for us — and for Scotland.

Blending strategy, design, and delivery to tackle complex challenges with creativity, clarity, and collaboration. We help departments turn citizen and policy insight into meaningful and measurable change by:

Building and strengthening business cases for digital and service transformation
Defining future-fit visions and delivery roadmaps
Redesigning services and operating models
Reducing inefficiencies and improving user experience
Assessing digital maturity using our own value-based toolkits

How we can help

Service transformation

We design inclusive, accessible digital services that meet real user needs and public outcomes. From discovery to delivery, we help teams simplify complex processes, modernise legacy journeys, and improve frontline experiences — always focused on delivering long-term value for citizens, staff, and government priorities.

Modern infrastructure

We support public bodies in upgrading and connecting core systems to be secure, scalable, and future-ready. Whether replatforming legacy tech or enabling cloud adoption, we create the foundations for faster service delivery, cross-department collaboration, and data-driven decision-making — all without disrupting essential operations.

Responsible Intelligence

We help the public sector unlock the value of data and AI safely. From automating repetitive tasks to powering real-time decisions, our solutions balance innovation with transparency, governance, and public trust — enabling smarter services and more responsive government at scale.

Why work with us?

The right people with the right values

We exist to truly make a difference, one step, one idea, one engagement at a time. With 500+ people across 5+ UK locations, we're on our way to becoming the most recognised digital consultancy in the UK.

Combined expertise and talent

We blend top-notch expertise and talent to deliver agile, user-focused solutions. With us, you’ll get more than simply delivering a product. We work with you, giving you the skills, capability and know-how to work independently.

Solutions backed by data & AI

Digitalisation has led to a surge in valuable data. By partnering with us, you’ll have access to second-to-none tools and digital experts, so you can manage your data with the security and structure you need.

Who we work with

Central government

Modern governments must balance public trust with the delivery of services at scale. Departments are facing rising expectations for speed, transparency, and digital-first services. We help government bodies reimagine service delivery—designing joined-up, user-led experiences and modern platforms that reduce complexity and build confidence in public systems.

Healthcare

Healthcare systems are under strain. The NHS and its partners must serve growing needs with limited resources, while improving access, outcomes, and staff experience. We support transformation across health services by designing digital tools and journeys that are intuitive, inclusive, and efficient, empowering patients and frontline teams alike.

Local government

Local services shape daily life, but legacy systems, rising demand, and tight budgets challenge delivery. We help local authorities design simpler, more accessible services—using digital innovation and human insight to boost engagement, reduce friction, and deliver fairer, faster outcomes for all.

Our frameworks

CreateFuture is built on delivering exceptional digital products that create change for good.

Being part of these public sector frameworks is something we’re hugely proud of – and we can’t wait to bring even more to the table.

With our combined experience and a deep understanding of digital, we’re committed to making a real difference – creating a brighter, more efficient future.

Our current frameworks/routes to market:

G-Cloud 14

Management Consultancy Framework Four (MCF4)

Digital Technology and Cyber Services Dynamic Purchasing System

Artificial Intelligence (AI) - DPS

Research and Insights DPS

Internet of Things DPS

ACE